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There are so many ways to communicate with someone these days. We have Face Time, Skype, iChat, Yahoo Messenger, text messages, video messages, you name it, and don’t forget the staple, the phone call. 

 

With so many means, it makes sense to assess these avenues of communication every once in a while for how they are working for you, particularly when you pay for the service.

 

With home phones, cell phones and computers, what technology or plan are you not taking full advantage of or not in need of anymore?

 

Then too, there is always the on-going debate of land-line phone and cell phone. Which do you need? Which do you keep? Both? Why? Why not? How many lines do you have? How many lines do you need? 

 

Technology and services change so often that what was viable last year or even six months ago, may not be viable now. Someone is looking to build it better, bigger or smaller, all the time. And these days, someone is always looking for a way to $ave.

 

I’d been wondering recently do I really need my land-line phone service? Do I really need my internet phone line service? Even though I communicate with a lot of people, I don’t spend a lot of time on the phone, especially on a phone that connects to a wall outlet. Like I said, there are so many other ways to communicate. With a review of every monthly phone bill the questions would come up again.

 

Then a surprise. The telephone handset for these lines stopped working. My first inclination was to replace it. Then, whoa, wait a minute, buy a phone? Another phone! I don’t think so. I decided not to replace the handset; to see exactly how much usage of these two phone lines would be missed. Besides, the base unit still worked, if I really needed it I could (inconveniently) use it.

 

After one month went by I realized that even though the lines were used, they weren’t used in nearly the capacity of the plans I’d presently had for them. I could (and should) downgrade my service plans, if not remove one altogether, so that my service was more in par with my present useage needs. 

 

My internet phone service is with Vonage. When I joined Vonage years ago, I opted for their residential minimum Basic plan, because again, I don’t use a land-line phone that often. But now, Vonage has a plan that is even lower in minutes and in price, Vonage Lite, which may suit me better. But as with all things, there is fine print. Vonage applies a one-time taxable fee for downgrading your current plan. I'll know in a month whether this choice really works for me.

 

Whichever choices are made, it makes sense to assess the services you presently have to determine what better suits your needs and makes better $ense to your bottom line.

 

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  • Donna

    I’m interested to find out how the switch to Vonage Lite works for you because I have been thinking of making the same change. One thing that scares me is having to make a call to customer service or tech support for some company and being put on hold for a long time.

  • Donna,
    I’ll follow up.
    Regarding tech support, I haven’t had to deal with a tech support situation like that in years and I certainly wouldn’t be on the phone with tech support for longer than 20 minutes. At that point, I feel that they can’t help me and I’d come to the MacGroup iBBS where I can get real answers. 🙂

  • Mike

    About a year ago I bought an Ooma box for $200. It is a voip capability that plugs into my router. After the first year it costs me $11.75 per year (you read that right, PER YEAR). With my upfront charge out of the way, I am now getting my landline for $1/month. Not a hard decision for me. There are additional capabilities availablr to make it competitive with Vonage for about $10/month extra. But if the alternative to getting rid of your home phone is to keep basic service for about $1/month, it is worth considering.